Privacy Policy

1. Introduction

This Privacy Policy explains how Surf Costa Rica ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website www.surf.cr.

2. Information We Collect

• Personal Information: We may collect personal information that you voluntarily provide to us when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, and payment information.
• Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, pages viewed, and time spent on our site.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser.

3. How We Use Your Information

• To Provide Services: We use your personal information to process transactions, manage your account, and provide customer support.
• To Improve Our Website: We use usage data to understand how our website is used and to enhance its functionality and user experience.
• To Send Marketing Communications: With your consent, we may send you promotional emails about our products and services. You can opt out at any time.

4. How We Share Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, and other business operations.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.

6. Your Rights

• Access and Correction: You have the right to access and correct your personal information by logging into your account or contacting us.
• Deletion: You may request the deletion of your account and personal information by contacting us.
• Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@smartcr.net.